01Copier room
One device doing the work of three
The departmental copier runs at a fraction of its rated volume while the desktop printers around it carry the real load at many times the page cost. Utilization analysis puts the right device where the volume is.
192 → 158 devices after one school assessment
Fleet optimization →
02A desk printer
The $0.2175 page nobody noticed
The same organization pays $0.0126 and $0.2175 a page depending only on which desk the device sits on. Seventeen times the best rate, on a printer that was bought because someone wanted one.
17× spread between cheapest and dearest page
See what we document →
03Supply closet
Toner bought at retail, stockpiled by department
Cartridges ordered by whoever runs out first, priced at retail and sitting on shelves. Supplies on a managed program ship on threshold, labeled for the device, inside the per-page rate.
20–50% below true cost, measured
Automated monitoring & supply management →
04Front office and records
Protected information in an output tray
Student or patient records printed to a shared device and collected later, if at all. Secure release holds every job until a badge or PIN is presented, and uncollected jobs are deleted rather than printed.
0 pages waiting in a tray after cutover
Print security →
05IT closet
Twenty-plus print tickets a month reaching IT
Drivers, queues, jams, toner, meter reads: a stream of tickets landing on a team that was never hired for print. Devices report their own faults and supplies; dispatch is ours.
20+ → 1–2 monthly print tickets, Center Theatre Group
Managed print services →
06Business office
Nineteen agreements and no single number
Leases and service contracts inherited office by office, renewal by renewal. Nobody can say what print costs. One agreement, one renewal date, one invoice, with remaining obligations covered where the numbers support it.
19 agreements in the original environment, Armanino LLP, $817,000 saved
Read the Armanino success story (PDF) →
07The second campus
Same agreement, same response time, any state
Sites in other cities usually mean other vendors and other escalation paths. Every location rides on one agreement with a four-hour average response time, dispatched centrally and reviewed quarterly.
35 sites on one agreement, Children’s Institute
National service →
×Desk printer
Removed in the design
A personal inkjet, 400 pages a month, at the highest rate in the building.
×Desk printer
Removed in the design
A second desktop laser in the same open office, six feet from the first.
×Hallway printer
Removed in the design
Producing nothing for three months, still on a service contract.