
Independent School
Cut costs 50%, with 98% uptime.
Media-Providence Friends School had an unreliable copier fleet that demanded frequent service.
$25,000 Savings over the term · 50% Cost reduction
- 5×Inc. 5000, 2022–2026
- 39Named clients
- $875KLargest documented saving
- 95%Uptime Guarantee
The Engagement
Media-Providence Friends School, in Revolution Office's own structure
Problem, solution and documented result. The way every engagement is reported.
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01
Problem
Media-Providence Friends School had an unreliable copier fleet that demanded frequent service. Meanwhile, their account manager was difficult to reach for support. Director of Business and Campus Operations Syreeta Williams engaged Revolution Office to improve their fleet and service response times.
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02
Solution
Revolution Office upgraded the school's Kyocera copiers to the Ricoh brand, which solved their reliability issues. A device was also installed in Williams' office, addressing the staff and faculty's need for convenient printing access.
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03
Result
By choosing Revolution Office, Media-Providence Friends School found a dedicated account manager committed to supporting all their copier and printer needs. They now benefit from a copier fleet with 98% uptime and a four-hour average service response time. Additionally, we reduced costs for MPFS by 50%, a savings of $25,000 over the term. We also provided an unrestricted donation to support Media-Providence Friends School's mission.
About This Engagement
Questions about the Media-Providence Friends School engagement
How was the Media-Providence Friends School baseline established?
Through the standard assessment: every device inventoried with model, serial and meter, every lease, service and supply cost line consolidated, and utilization measured per device. The savings figure is stated against that measured baseline, not against a quote.
How long did the transition take?
Implementation was staged site by site with network and driver deployment, staff training and a zero-gap cutover, so no location lost print capability during the change.
Could we speak to this client?
Yes. References are available during the assessment stage, matched to your sector and size.
Your Environment
Find out what your environment actually costs
The same assessment that produced the numbers above, run against your devices, your meters and your invoices.
- No cost
- No obligation
- You keep the analysis

