CASE STUDY

SIERRA CANYON SCHOOL

Problem:

Sierra Canyon’s new CFO, Richard Shapiro, inherited an equipment lease for their 21-copier fleet with 3 of 5 years remaining, and $270,000 still owed.

In addition to the high cost burden, teachers, administrative staff, and IT alike were very unhappy with the mediocre service they were receiving from their local dealer. This included a 6-8 hour response time and concerns with the frequency of service calls due to poor equipment reliability.

Solution:

Our team analyzed their lease agreement, conducted a walk-through, and interviewed key stakeholders to understand the current landscape.

We then upgraded their entire fleet with state-of-the-art, multi-functional devices with copy, print, scan, and fax capabilities.

Result:

Revolution Office was able to save Sierra Canyon $200,000 AND pay off the $270,000 remaining on their previous lease. Service response time was lowered from 6 hours to 3 hours and uptime improved to a 98% level.