---
title: Germantown Friends School Success Story | Revolution Office
description: In addition to reducing their printing costs, we helped Germantown Friends School move forward with a reliable copier fleet and dedicated service partnership.
image: https://www.revolutionoffice.com/hubfs/revolution-office/photos/hero-school.webp
---

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Independent School

# Service response under four hours and 96% uptime.

Germantown Friends School wanted a change.

\<4 hours Service response time · 96% Uptime

[Request a No-Cost Assessment](https://www.revolutionoffice.com/case-studies/germantown-friends-school#request) [Download the success story (PDF)](https://www.revolutionoffice.com/hubfs/Success%20Story%20Germantown%20Friends%20School.pdf?hsLang=en)

Proof

- **5×**Inc. 5000, 2022–2026
- **39**Named clients
- **$875K**Largest documented saving
- **95%**Uptime Guarantee

\<4 hours

Service response time

96%

Uptime

The Engagement

## Germantown Friends School, in Revolution Office's own structure

Problem, solution and documented result. The way every engagement is reported.

1. 01
   
   Problem
   
   Germantown Friends School wanted a change. They contacted Revolution Office seeking an improvement in account management and an upgrade on their copier fleet to boost productivity.
2. 02
   
   Solution
   
   We simplified Germantown Friends' invoices and upgraded their copier fleet at a cost savings. The improved copier technology provided useful hole punch, tandem tray, and faxing features, which catered to the needs of the faculty, staff, and students. We also implemented Papercut, a cloud-based print management software solution, providing the school visibility over their printing activity to better monitor their resources.
3. 03
   
   Result
   
   In addition to reducing their printing costs, we helped Germantown Friends School move forward with a reliable copier fleet and dedicated service partnership. Service response time improved to under 4 hours and a 96% uptime level. Revolution Office also provided a meaningful donation to support the school's programs.

> We are thrilled to be working with our PAISBOA Consortium Partner. They upgraded our technology and improved our service experience while saving Germantown Friends School money and providing a significant donation to support our school's mission.

John Henderson, Director, IT · Germantown Friends School

[See all success stories](https://www.revolutionoffice.com/case-studies?hsLang=en)

About This Engagement

## Questions about the Germantown Friends School engagement

How was the Germantown Friends School baseline established?

Through the standard assessment: every device inventoried with model, serial and meter, every lease, service and supply cost line consolidated, and utilization measured per device. The savings figure is stated against that measured baseline, not against a quote.

How long did the transition take?

Implementation was staged site by site with network and driver deployment, staff training and a zero-gap cutover, so no location lost print capability during the change.

Could we speak to this client?

Yes. References are available during the assessment stage, matched to your sector and size.

Your Environment

## Find out what your environment actually costs

The same assessment that produced the numbers above, run against your devices, your meters and your invoices.

- No cost
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- You keep the analysis

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